You've Listed a Spree, what's next?
Congratulations! Your Spree is live, it’s getting views and you’ve just received your first customer. What’s next?
Receive and confirm a booking request
When you get a booking, you’ll receive an email notification asking you to confirm their booking request. Reply to the client via the messaging tool on this website.
Discuss the exact public meeting place. Eg, outside a coffee shop, or at an information desk. This should be part of your Spree description already, but it’s good to confirm.
Continue the booking conversation to find out more
Use the messaging tool on this website. Have a set range of questions that you ask clients to discuss their shopping needs. These will differ depending on the experience you offer but may include style, tastes, occasion, size or measurements, and more.
Use their info provided to help you to prepare in advance for when you meet on the day. Create a rough plan of the places you will take them.
Greeting the client
When you meet on the day, have a quick sit and chat first to share your plan for the day, to ask them more questions, and ensure your expectations are in alignment. Effective listening is key. (Ps – don’t forget to mention that you can both stop for a drink/snack break or find a bathroom whenever they want).
Have great fun on your Spree!
Remain upbeat, responsive, and flexible to what is on your plan.
Offer to take photos of them with their phone of before and after shots of their new look and remind them to hashtag #spreewithme or tag us @spreewme today and on their special day! Or also ask to take photos with your phone and request their permission for you to post photos to #spreewithme to help promote your services.
Graciously thank them at the end of your Spree. You may see them again someday! Ask them to kindly review your Spree – they’ll receive an email notification from us soon.
Your payment will be automatically processed at the conclusion of your Spree. No money needs to change hands. Easy.
Important note on transportation:
Do not plan or offer to drive your customer anywhere. Do not hop into a client’s vehicle. Your safety and the safety of your clients is important to us. Neither parties are covered by Spree for accidents. If you must change location together, please call an Uber, a Shebah, a taxi or catch public transport.
Either way, decide beforehand who will cover the cost. If travel is a necessary part of every similar Spree you offer, include the 3rd-party travel cost in your original Spree description with transportation later paid for by you.